Location: Raleigh, NC
Renovations: Door Replacement
When a homeowner in Raleigh, NC reached out to us for a solution to her leaky door, our dedicated team was ready to assist. The homeowner’s door had been causing her ongoing frustration. Not only was it leaking, but it was also fading and losing its original charm. Despite her attempts to fix the issues, nothing seemed to work. Kelly Window & Door understands that your home should be a sanctuary, and a problematic door can disrupt your peace of mind.
After discovering us through a Google search and considering our exceptional reviews, the homeowner had confidence that Kelly Window & Door was the right company to solve her door dilemma.
ProVia Legacy Steel Door: A Solution that Stands the Test of Time
We believe that every homeowner deserves a high-quality door that meets their unique needs and complements the existing design. During the consultation, our consultant went above and beyond, meeting the homeowner at a convenient time and assisting her in building a model door on a tablet. Together, they selected a ProVia Legacy Steel 460 Style Door with an attached transom that perfectly matched the home’s existing design.
To ensure a seamless installation, our team took into account the specific features of the homeowner’s 2-story townhome, which had vinyl siding. Our fine-tailored installation approach allowed us to provide a precise fit, ensuring optimal insulation and protection against the elements.
Throughout the process, we documented the progress with photographs, guaranteeing that every detail was executed flawlessly. Our dedication to perfection is backed by our lifetime warranty on both labor and products.
Going Above and Beyond
At Kelly Window & Door, integrity is at the heart of everything we do. During the removal of the old door, our installation team discovered rot on the sides of the frame near the bottom. Demonstrating our unwavering commitment to quality, our team quickly replaced the damaged parts with new structural wood and expertly flashed it for added protection. We prioritized proper waterproofing and insulation to ensure that water is effectively managed away from the home. As an extra measure, we replaced the old toe kick with PVC for enhanced resilience against the elements.
Customer Satisfaction: A Seal of Approval
The homeowner was delighted with her new door installation and expressed her satisfaction with our thorough assessment, transparent communication about the rot issue, and our proactive solutions. Our installation team’s dedication to documenting every step of the process further reassured her that she made the right choice with Kelly Window & Door.
With an excellent installation complementing a superior product, our clients can confidently enjoy a complete solution that will withstand the test of time.
At Kelly Window & Door, we take great pride in transforming homes and building long-lasting relationships within our community. If you’re facing a similar challenge or wish to enhance the beauty and functionality of your home, reach out to us today for a quote!
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