Home > Testimonials
Remarks from satisfied customers
The installation crews for both windows and door exhibited superior craftsmanship. Truly impressive. --K & L, Apex, NC 08/26/10
Installation did a great job! --Jason, Durham, NC 08/02/10
This is the type of values based service vendors we deal with. --D & C, Raleigh, NC 08/02/10
Brian and Fred did a great job! --Rick, Cary, NC 07/30/10
We love our new Seaway Signature windows. It is great to have windows that easily open and close! --B & C, Raleigh, NC 07/29/10
The crew was extremely professional and completed their task with speed and precision. Very knowledgeable and friendly. --D & J, Cary, NC 07/28/10
[Installers] were courteous and product knowledgeable and conscientious. Thank you. --Kathy, Holly Springs, NC 07/24/10
It was great working with Kelly Window and Door. I am thrilled with the new windows! --David, Cary, NC 07/15/10
We love our new windows! --R & K, Cary, NC 07/07/10
Was patient and helpful with my phone inquiry. --K & A, Raleigh, NC 07/05/10
Installation crew did a fabulous job. We were happy with the entire process and are very happy with our new patio doors. Thank you! --B & K, Cary, NC 07/02/10
Very satisfied customers! --M & A, Cary, NC 07/02/10
I love Kelly Window and Door! --Gail, Raleigh, NC 07/01/10
I liked the fact that you had different finishes to choose from for the hardware. --B & C, Garner, NC 07/01/10
Lowes/Pella was having difficulty quoting exact size. Quote from Pella took too long. Lowes could not quote exact size we needed. Installers did an excellent job, were very courteous and professional. The measurements were right on and door fit perfectly. It was a high quality installation. --M & D, Cary, NC 06/29/10
The crew was great! When we get our siding I would like to have the same crew. They went above and beyond, especially with our bathroom window frame. --J & S, Holly Springs, NC 06/18/10
They even replaced the valances for me. Please send the Scott crew for me again! --C & J, Apex, NC 06/15/10
Thank you! We love our new awning. Great job! --B & B, Raleigh, NC 06/03/10
Installation crew was great! Friendly, thorough, and timely. --A & L, Raleigh, NC 05/20/10
It was a pleasure doing business with your company! --Frankie, Raleigh, NC 05/11/10
Very enjoyable experience. Staff is very knowledgeable of the products. Great team installing the windows. They are quick and meticulous with their work. Because of our positive experience we are now buying CraneBoard siding from Kelly Window and Door. --G & J, Zebulon, NC 05/08/10
I have never known a sales rep, office staff, or workmen to be so nice and polite. It has been a pleasure! --Joyce, Garner, NC 05/04/10
I was worried when only one person came to install the windows but he did a wonderful job! Was efficient, informative, and I’m very pleased! Thank you! --Madeline, Cary, NC 04/30/10
Great product, installed by true professionals. --R & G, Cary, NC 04/29/10
Installation and crew excellent. --Dan, Raleigh, NC 04/27/10
Very pleased, most importantly with the product and work crew/installation. Thank you. --C & G, Raleigh, NC 04/21/10
We could not be more pleased. Best work ever! --D & K, Garner, NC 04/14/10
The installation crew were wonderful. I would recommend them and you to anyone. --Gale, Cary, NC 04/06/10
Speed and efficiency of install was amazing. --D & K, Raleigh, NC 04/01/10
Best possible service and quality. --Ron, Cary, NC 04/01/10
Brian and Clarence were reliable, courteous, on time, knowledgeable and efficient, Left no mess! Brian seemed to know his product and responsibilities. --G & U, 03/29/10
We highly recommend Kelly to anyone! --T & K, Cary, NC 03/29/10
Doug was wonderful during sales cycle. David and Pablo were great installers. Scott did a wonderful service job for the small things that needed adjustment. Bruce was awesome coordinating the whole job. Will use you guys again! --S & K, Durham, NC 03/28/10
Overall everything was fabulous and it was very fast. It was amazing! --P & C, Cary, NC 03/19/10
The quality of door outstanding! --Richard, Cary, NC 03/09/10
My wife and I were totally satisfied with the total job. --J & S, Durham, NC 01/28/10
Thank you for the way you handled this project. I was very impressed with the work you did. I am always anxious before someone works on my house. But the installation crew showed me I had no reason to be anxious. It is rare in this day and age to find people who take such pride in their work. I am delighted. Stellar performance! --Karen, Durham, NC 01/27/10
We had an excellent experience with your company. Installation crew was very good! We’ll recommend to your neighborhood! Thx! --P & S, Raleigh, NC 01/23/10
We were impressed with your insistence on our 100% satisfaction! That ment a lot to us. Our second crew was amazing. Very thorough and great attention to detail! Impressive! --R & W, Raleigh, NC 12/30/09
This was the most stress free home improvement that we have ever had done. Installation crew was very professional and courteous. The new windows and door have made a huge difference in our homes appearance and comfort. --B & M, Cary, NC 12/28/09
Everyone was friendly and professional. Will use them again. --R & J, Cary, NC 12/09/09
Speed and efficiency of install was amazing. --D & K, Raleigh, NC 12/07/09
We just love our three new windows and hope to replace all of our windows next year. Excellent, courteous crew for the install! --Diana, Raleigh, NC 12/02/09
I love your product. The best part of this whole process was the professionalism and wonderful manners of the installers: Gary, Benny, & Todd. Matthew did a great job selling your windows. --T & S, Bahama, NC 12/02/09
Brian & Clarence are very professional and pleasant. They did a great job on the windows and continuing to do so on the siding. Cleaned everything on and around the windows, to make no work for us. --P & M, Cary, NC 11/20/09
Scott and Taylor were very accommodating, courteous, informative and eager to please. --Sid, Cary, NC 11/19/09
Thank you for the good service. --S & C, Hudson, NC 11/10/09
I'm very pleased --Joyce, Raleigh, 11/07/09
Installation crew was excellent. Paid attention to details. Very Pleased. I am sure other companies may be less expensive but your work was great! --Ross, Apex, 10/30/09
We appreciate the customer focus and quality control and know that we can always call with questions and concerns and receive prompt attention and a timely quality resolution. Thank you and the Kelly team. --L & S, Raleigh, NC 10/27/09
My daughter recommended you to me. I am very satisfied. Installers were very good and did a great job. --Margaret, Graham, NC 10/20/09
Extremely happy with the windows and all stages of the service. Installers were excellent. Thanks. --J & B, Cary, NC 09/22/09
Thank you. Scott was excellent. --Steven, Snow Camp, NC 09/22/09
Installer (Scott) was friendly, courteous and professional. He did a great job. --Richard, Raleigh, NC 09/17/09
From estimate to installation - completely satisfied - so very kind! Every employee we came in contact with was just great to work with! --K & V, Cary, NC 09/08/09
David and Pablo did an excellent install! Great customer service. --S & K, Durham, NC 08/28/09
Thank you for the great job on the windows. I love them! --Susan, Raleigh, NC 08/27/09
Sales/installation team were very professional, product and craftsmanship very high quality! --Kim, Raleigh, NC 08/27/09
Very pleased! Thanks for offering good value with timely and courteous service. --Susan, Raleigh, NC 08/27/09
GREAT JOB! --D & E, Cary, NC 08/26/09
Our total experience from phone calls to caulking was excellent and we are highly satisfied. --A & K, Sanford, NC 08/25/09
Staff is customer oriented - company stands by product and work. --G & M, Cary, NC 08/25/09
The entire process was professional and efficient. David and Pablo were very hard workers who were courteous and went beyond their responsibilities making sure their work was at the highest standard. Thank you! The windows are beautiful and enhance the appearance of our home. --D & M, Raleigh, NC 07/27/09
Always dependable and courteous. --T & C, Raleigh, NC 07/23/09
Everyone on this job was very personable, hard working (especially Pablo)! Concerned about doing an excellent job and assisting me with any request I made. I couldn’t be more pleased and my home looks beautiful. Many Thx! --Judy, Cary, NC 07/11/09
Installation crew very professional and helpful. I appreciated the extra attention to detail and personal service. I would refer Kelly Window in the future. --Angela, Durham, NC 07/10/09
Great job by the installation crew run by Brian. Really liked working with Matt as a sales rep - very easy to get along with and was very punctual. --Rick, Cary, NC 06/29/09
Courteous, well mannered, took off all trash and cleaned up work areas. --Carolyn, Wake Forest, NC 06/23/09
Good job! Very happy with new window. --Andre, Cary, NC 06/17/09
Very pleased with appearance of door. Enjoyed working with Matt, Scott and Andrew. --K & E, Raleigh, NC 06/06/09
Product excellent, sales and installation outstanding! Personable, honest, don't wonder if I got a good deal or not. I know I did. --Barb, Cary, NC 05/27/09
Very pleased with product and workmanship. --James, Cary, NC 05/14/09
Installation man was very pleasant and knew what he was doing. --C & M, Apex, NC 05/12/09
Thank you very much for including the gutter work in the job! Brian and Clarence were very conscientious. --Don, Cary, NC 05/09/09
Great job - neat and timely. --Bruce, Apex, NC 05/06/09
Excellent product and all representatives at every level are super professionals! I am delighted with my new door. Kudos to Matt, Bruce, Scott, Andrew and Cyndi. --Lynda, Raleigh, NC 05/04/09
Matthew has been good to work with and the crew was professional. The windows look and work great. Thanks. --Judy, Cary, NC 05/01/09
Time frames and delivering as scheduled was excellent. You don't find that much any more. --P & L, Zebulon, NC 04/22/09
We are extremely satisfied customers. --G & N, Cary, NC 04/16/09
Outstanding products and superb, friendly service. We'll save our money so you can replace our front windows someday. --R & G, Cary, NC 04/09/09
One of the best remodeling experiences we've ever had and a very professional job. Thanks again Dave and Pablo! --C & P, Raleigh, NC 04/03/09
We are extremely pleased with this project from beginning to end and will definitely contact you with any future needs. --K & C, Fuquay-Varina, NC 04/01/09
Easy process from start to finish! --J & J, Raleigh, NC 03/28/09
Great product, excellent service, incredible installation, quick, on time, very friendly, and professional. --S & K, Raleigh, NC 03/18/09
Great job. Brian and Clarence very professional, friendly, and competent. --Alan, Apex, NC 03/17/09
Very satisfied... Have given references to other neighbors for siding and porch rails. --L & B, Cary, NC 03/11/09
Website was well designed and informative. Store and showroom was impressive. Installation on time – as promised. Also, BBB rating A+. --K & C, Durham, 03/09/09
Perfect experience, beginning to end. We'll be back for another project as soon as our credit card cools off. --R & G, Cary, NC 02/26/09
Everyone was wonderful. Looking forward to enjoying our new windows!! --Bernie, Durham, NC 02/23/09
We had our 2nd awning installed and we weren't even at the house. We live in Florida and the installer not only did a great job but sent us a picture via email. We are very happy... --R & J, Rocky Mount, NC 02/16/09
We are very pleased with our new windows and door. Would definitely use Kelly in the future and recommend to friends. Matt was excellent. --D & E, Cary, NC 02/01/09
GREAT JOB THANK YOU! --Jeff, Cary, NC 01/27/09
Most professional staff and crew; also customer service oriented. --D & S, Apex, NC 01/26/09
Excellent work. --Alex, Chapel Hill, NC 01/06/09
Thanks for a great job from start to finish! David and Pablo were very courteous, considerate of my preferences for order of installation (with windows first) & they worked hard! I appreciate their promptness and their efficiency. Matt was great, too. Very impressive presentation! --Beth, Cary, NC 01/05/09
There have been a couple of miner “fix its” since installation of the door but super prompt repairs made. Totally professional! --R & C, Fuquay-Varina, NC 01/02/09
Outstanding service on all of our projects with your company. --Glen, Raleigh, NC 01/02/09
Scott was meticulous in his work. We appreciated his skill and caring. --J & E, Raleigh, NC 01/01/09
Looking forward to having the rest of the windows installed in such a timely and professional manner. Thank you. --B & C, Cary, NC 12/21/08
Very pleased with the results. --D & B, Cary, NC 12/05/08
Scott was very friendly, hard working, and did more than expected without having to ask. Dealt with our pets with a smile. Very appreciated. ☺ --G & L, Cary, NC 11/14/08
Good morning,
I just wanted to tell you again how much I am enjoying my new windows. They are such an improvement over what I had and I can really tell a big difference in the temperature in my house on these cold days! They look nice too, and your service was superb! --Janet, Raleigh, NC 11/13/08
Working with Kelly staff was a very satisfying experience. Everyone was very professional and interested in making sure the customer is satisfied. I'm very pleased with both the company and the product. --Janet, Raleigh, NC 11/02/08
We were extremely pleased with all aspects of this project and look forward to doing business with Kelly Window again in the not too distant future. --C & M, Raleigh, NC 10/13/08
Blind on back door was not put back on by window installer, but all it took was a phone call and it was taken care of. I appreciated the promptness. Cleaned up after themselves nicely. Great experience, can't wait to make more $ to get more windows. :-) --JoAnn, Apex, NC 10/13/08
Thank you. We're enjoying the door! --N & B, Cary, NC 10/10/08
Very happy as always! Thank you! --Mary, Cary, NC 10/09/08
Mr. Kelly explained everything in depth. Was impressed with what he had to say, his offer, his crew, and his work. Thanks so much. --Hazel, Zebulon, NC 8/21/08
Thank you all so much! --A & A, Clayton, NC 08/13/08
Great job from beginning to end. --P & J, Pittsboro, NC 08/24/08
Used your company four years ago. Pleased with installation and quality of windows (2004). Thank you so much. Hope we can do business again soon (2008). --C & J, Apex, NC 08/15/08
The new door looks great! Thanks! --C & M, Wendell, NC 08/01/08
Well done! A rare pleasure to work with true professionals. --B & K, Raleigh, NC 07/31/08
We are very impressed with your company-from our 1st phone call thru to the installation. We are glad we chose you. Thank you! --A & N, Apex, NC 07/24/08
Excellent installers! Thank you. --D & J, Sanford, NC 07/22/08
Super install-hope the windows are as good as the installers. Very helpful office staff and company and Matt was very very helpful and knowledgeable - went out of his way to explain things. --V. P., Cary, NC 07/10/08
Very professional and on time start to finish. --G & M, Whispering Pines, NC 07/06/08
Very conscientious installers-even helped me take apart a temporary awning that I was having trouble with. --M & E, Raleigh, NC 07/05/08
Your company did a great job...I am pleased with final result. --Sheri, Cary, NC 06/27/08
Love the door and thank you for working with us. --V & R, Durham, NC 06/26/08
We love the awning - Thank you so much for everything. --R &D, Raleigh, NC 06/26/08
Working with Bruce, Scott, and Nathan was a wonderful experience in customer service. Thank you! --S & T, Holly Springs, NC 06/20/08
It was a pleasure doing business with your company. You have a great staff. Thanks for the nice job! --E & M, Raleigh, NC 06/11/08
So pleased. Everyone knows what they are doing and expert at it. You are the exception rather than the rule. Thank you! --Mary, Cary, NC 06/06/08
Looks Great! Great Work! Brian's crew was excellent. --G & L, Cary, NC 06/05/08
Installation crew extremely helpful and easy to talk to, some of the best I've dealt with. --Robert, Apex, NC 05/27/08
The house looks wonderful. The neighbors all are talking about how great it looks. Thank you. --J & C, Cary, NC 05/27/08
Phase II of our new windows and again we went with Kelly Window and Door! --F & C, Cary, 05/23/08
Your references are your best selling tool. Very Satisfied. --E & J, Raleigh, NC 05/20/08
Delivered when promised & crew was on time, pleasant, professional, and efficient. --J & D, Sanford, NC 05/19/08
Everything was done in a professional manner! --J & D, Raleigh, NC 05/12/08
Very quiet (except for the banging, but that's just part of the job) Quick , & professional. None of the typical repair/remodeling ordeal. --Jade, Cary, NC 05/09/08
We are extremely satisfied with the door. Matt was great and David provided a very quick/easy installation. --S & A, Cary, NC 04/30/08
Dave and Pablo did a great job- they were extremely professional in all matters involving this engagement. We would certainly request them if we decide to do any additional work. --D & D Raleigh, NC 04/30/08
Very Satisfied, I want you to give me an estimate on my French door. --S & C, Raleigh, NC 04/25/08
Next door neighbor bought an awning on our recommendation. --Linda, Louisburg, NC 04/14/08
Great job! We love our new windows and doors. We couldn't have asked for a better installation crew. They were quick and efficient. Very nice folks! --N and G, Cary, NC 04/14/08
Mighty nice workers. I am so proud of my new door!! --Betty, Cary, NC 04/10/08
Great service from the beginning to end. --Rod, Carrboro, NC 04/09/08
Very Satisfied!! We will call next year for quote on entry way door. Thank you. --John, Cary, NC 04/09/08
The best workmanship I have ever seen from a home improvement installation crew. --James, Wilson, NC 04/08/08
Crew was very good at what was necessary to have door perfect. --Eleanor, Youngsville, NC 04/02/08
Great Job! Fantastic workmanship! --D & T, Cary, NC 03/31/08
Matt set expectations very high. These high expectations were either met or exceeded by every other person I interacted with up to and including installation. --S & K, Chapel Hill, NC 03/07/08
Great Customer Service, Great Job! --Mark, Cary, NC 02/22/08
Every person we met or talked to from your company was polite, knowledgeable, and professional! Thanks for such a good experience. --G & S, Garner, NC 02/19/08
Scott and Nathan were Excellent & Professional. --B & L, Raleigh, NC 2/15/08
We are very pleased, Thanks again! --G & M, Raleigh, NC 01/23/08
Very Pleased with windows. --R & K, Apex, NC 01/23/08
We love the door! (and the lock) --P & C, Raleigh, NC 01/01/08
Very pleased with the entire process from meeting Matt to the installation and looks. --Phillip, Clayton, NC 12/20/07
The installer was right on time. Very friendly. Door looks great. --R & T, Raleigh, NC 12/19/07
Very Pleased! --M & S, Cary, NC 12/19/07
THANKS LOOKS GREAT! --F & A, Cary, NC 12/03/07
Great job! The installation crew was excellent! --B & V, Cary, NC 11/26/07
Everything went great-from presentation to installation; very courteous, installers were kind, cleaned up after themselves, made sure we were satisfied, etc. Thank You. --D & S, Cary, NC 11/24/07
[First time we] had someone other than myself do work on my house, Glad I did, did a better job than I could have done. --R & R, Youngsville, NC 11/16/07
All staff was very professional. Jobsite kept very clean. Windows look great! --Susan, Cary, NC 11/03/07
Thank you for doing such an excellent job on our windows! We are completely satisfied and can't wait to refer you to our friends and neighbors. --Christina, Raleigh, NC 10/30/07
Installation person was very friendly, and even changed a trim piece to a different color when he heard I planned to paint the trim a color other than white, even when I told him it wasn't necessary. I will definitely use your company on future products. --J & S, Raleigh, NC 10/26/07
So far, so good! The installers did a great job & we are very pleased with our 7 windows. (Phase I of II) We have eight more to do. It was wonderful to find a company that did not pressure us into doing all our windows at the same time. It was very apparent that they were willing to work with our budget and our schedule. They explained their products and we felt very educated and confident about our purchase and the company. --F & C, Cary, NC 10/16/07
Brian and Clarence did a Great Job. showed up on time or early, cleaned up completely. I really appreciate the GREAT JOB! --Robin, Cary, NC 10/16/07
Installation Crew - couldn't be better, helpful and nice, did an outstanding job. --W & B, Raleigh, NC 10/18/07
I just wanted to thank you for coming by our home and fixing our screen door. I never got a chance to return your call or to let you know how much we appreciate your help. Our screen door hadn't been working correctly since March. I wish I knew sooner that all it took was one phone call to you to get it done right away! Again, I appreciate your help. --K & J, Morrisville, NC 10/08/07
Workmanship, friendly, & efficient personnel. --L & D, Raleigh, NC 10/05/07
Love the doors & windows. Should have done it sooner! Great Service and quality! --C & D, Raleigh, NC 10/05/07
Your installers were very professional, friendly, and concerned with all the surrounding flower beds. The awning is more than we expected. We are very pleased with everything & everyone. Thank you for a project well done. --K & J, Durham, NC 10/05/07
I just can't say enough good things! Service/Install was WONDERFUL, products are outstanding. Top Notch. Thanks again. --G & M, Raleigh, NC 08/29/07
Very satisfied, some neighborhood inquiries have occurred. --A & N, Raleigh, NC 09/14/07
You guys are great. Thank you. --C & J , Cary, NC 08/02/07
They finally posted our review on Angie's list if you want to check it out. We love the windows, Thanks! --K & E, Garner, NC 07/31/07
Although this email is long overdue, my wife and I would like to express our sincere thanks for your prompt response to our recent request for service on the Eclipse awning that your firm installed over our rear deck at our home in Wake Forest last year. We are also most impressed by the professional manner shown by your service personnel and we are pleased to say that it was a pleasure having them in our home. We couldn't have made a better choice and feel completely confident in recommending your firm to new customers. --J & J, Wake Forest, NC 08/14/07
Great install team. Fantastic Job! --M & S, Cary, NC 08/06/07
Great Job, Well done. --C & M, Wendell, NC 07/29/07
I have been thrilled with everyone I have worked with at KWD. --A & J, Cary, NC 07/16/07
Very pleased from start to finish. --Maria, Raleigh, NC 07/11/07
Thank you! Our awning is beautiful, Your service and the installation crew were great! --M & S, Raleigh, NC 07/10/07
Mr. Mike Kelly was excellent to do business with. --W & F, Garner, NC 07/10/07
We plan to use your services in the future. --R & E, Raleigh, NC 07/03/07
It is great to have such nice men to do your needed work. Thanks guy for a great job! --B & G, Cary, NC 06/27/07
Great clean up and not just on the last day...everyday. We have high expectations and we are sometimes hard to please, but they (installation crew) exceeded our expectations. Those guys are special, courteous, respectful. --C & B, Cary, NC 06/26/07
Our crew (Scott, Jamie, and Nate) were always considerate, hard working, polite and personable. They are a credit to the company. We greatly appreciate all they did for us including eating my bad cake and putting up with my pickiness. --R & D, Cary, NC 06/26/07
To say that I am happy is an understatement. We love our windows. They look even better than expected. We have very high expectations and we are sometimes hard to please, but they exceeded our expectations. Great clean up and not just on the last day...everyday. --Warren, Fuquay-Varina, NC 06/26/07
Installation men were A+. --B & G, Cary, NC 06/23/07
Great people, great service, quality product. --J & J, Raleigh, NC 06/21/07
We couldn't be more pleased with our windows. They're a joy to look at & use. I can even open, close, and latch a window while holding a baby in one arm. They're a great product from a great company. --V & J, Fuquay-Varina, NC 05/07/07
ANOTHER GREAT JOB!!! --Paul, Cary, NC 06/05/07
Installation crew very detail oriented! --Robert, Raleigh, NC 05/08/07
Doug & Bruce are great. Your communications during the sell to installation process is unprecedented. --Mark, Cary, NC 05/25/07
We appreciate your quick response to our questions. Your 2 workers were really excellent. Top notch company thank you! --G & D , Garner, NC 05/04/07
Very thorough and courteous crew. A pleasure to work with. --P & K, Wake Forest, NC 04/27/07
Installers arrived on time, cleaned the area well. Door is seated and working correctly and smoothly. I was sold by the low pressure but informative presentation. --Gina, Raleigh, NC 04/24/07
Wonderful Service and Products! --Ronnie, Raleigh, NC 04/17/07
The work was excellent. The crew was very knowledgeable and answered all questions I had. --Judy, Cary, NC 04/10/07
It is very rare that you find a company that is so loyal and committed to customer satisfaction. It was a pleasure doing business with you. We appreciated all you did to make us happy with our new windows. If you ever need a referral please don't hesitate to call upon us. --J & J, Apex, NC 04/03/07
I am very pleased with the new doors. They look great. Thank you. --A & J, Cary, NC 04/02/07
We felt his company was most likely reliable and trustworthy. Kelly was to be our first estimate only. After careful attention given by all staff members, we recognize that we may have gotten a lower price overall on each window, but the service given was priceless. Thank you. --P & D, Cary, NC 04/01/07
I am very pleased with my awning. All my friends and family love it also. I'm going to enjoy the awning. --L.A., Raleigh, NC 03/21/07
The guys who installed our gutters were the best. Thanks. --Ivan, Cary, NC 03/06/07
Excellent experience all around. Will be calling soon to get estimate on our remaining windows. --S & V, Raleigh, NC 02/25/07
We love our new windows! I was skeptical about the windows before actually seeing them. They look great and the house is so much warmer! Additionally, we never realized how noisy it was outside until we got the windows installed. --Perry, Cary, NC 02/27/07
Excellent workmanship-pleasant personality, thank you. --Robin, Cary, NC 02/23/07
Nathan did a great job and very customer focused! --R & T, Cary, NC 02/19/07
I love my new door! Thank you for a shorter time frame. --P & S, Raleigh, NC 02/13/07
Sales, service, and products were all outstanding! --M & C, Raleigh, NC 02/10/07
Professional Installers taking time to explain how the process worked and being receptive to my questions was very important too me. Excellent Installation experience. --V & J, Fuquay-Varina, NC 01/23/07
Thank you for such wonderful service. It is always nice to deal with a long standing family oriented company! --J and A, Raleigh, NC 01/12/07
Installation crew did a great job and were very nice to deal with. --J & K, Cary, NC 01/10/07
Mr. Kelly, your business style is second to none. --C & K, Raleigh, NC 01/10/07
Wonderful experience, everyone I have dealt with has been top notch, experienced and knew exactly what to do. --Joyce, Wake Forest, NC 01/10/07
Your installation crew (Brian & Fred) were very friendly & professional, Brian was very knowledgeable and was able to answer all my questions to my satisfaction. --W & P, Fuquay-Varina, NC 12/28/06
A very positive experience (i.e. Helpful, informative, responsive and execution (schedule and work)). --Taylor, Cary, NC 12/22/06
We are very pleased. Thanks!! --L & J, Cary, NC 12/11/06
This was a very positive experience for me. --Leslie, Chapel Hill, NC 11/18/06
Very satisfied with the quality of the doors and the professional installation. --B & B, Wendell, NC 10/17/06
High marks for Jamie & Nathan. Installation was better than expected. Follow up was excellent. --Dan, Raleigh, NC 10/19/06
We truly appreciate your flexibility regarding the repairs discovered during installation. The crew was top notch! Choose Kelly Window & Door for their Reputation, Warranty and Product Features. --B & K, Cary, NC 09/15/06
NICE JOB, almost can't tell you were here, windows look great! --J & S, Cary, NC 09/15/06
Great Job. Windows were delivered with in estimated time frame. --Nicholas, Cary, NC 09/11/06
Doug sealed the deal. Honest, straight shooter, and gentleman. --B & M, Fuquay-Varina, NC 09/09/06
I am so delighted with my awning. It is functional and adds a great deal to the exterior of the house. --Brenda, Apex, NC 08/14/06
Very Satisfied. Bruce and Nate were courteous and proficient. --R & El, Raleigh, NC 08/15/06
Excited to see the gutter system perform. I was very satisfied with the installation. --Gwendolyn, Wake Forest, NC 07/20/06
Very timely and courteous. Knowledgeable and helpful in overall decisions. --Tilly, Raleigh, NC 07/28/06
The crew that installed the windows were very professional and courteous. --R & D, Cary, NC 08/02/06
Bruce and Nathan did a great job. They were so nice and courteous. Mike - Thanks for helping me re-choose the color. It was the best choice. --L & J, Cary, NC 06/28/06
Great Job! Mike Kelly very informative. Installers did great job. Very pleased! --S & T, Clayton, NC 06/29/06
Everything is fine, we love our new door. --M & C, Cary, NC 06/16/06
Thanks for wonderful service and installing as requested before Father's Day! The awning was Dad's Father's Day gift so again, thanks for your part in making his day so special! Thanks Doug and your office assistants & the installation guys...for the courteous and professional sales and service. --Stella, Wake Forest, NC 06/15/06
Installation went smoothly. Installers proved skill and competency. --Jean & Don, Raleigh, NC 06/06/06
We are very grateful for the excellent service and our beautiful doors. Wish you could take care of all our remodeling needs! --Mark & Betsy, Raleigh, NC 05/17/06
Very professional beginning to end. --Kenneth, Wake Forest, NC 05/30/06
The work was done more quickly than promised with skill and with a minimum of bother. Excellent workers. --Nondice, Chapel Hill, NC 04/20/06
My new awning is just wonderful and I have already recommended Kelly's to several friends. Thank you! --Carolyn, Cary, NC 04/17/06
The windows look nice and we have found everything you said to be true. --David & Jane, Apex, NC 04/14/06
Thank you for a job well done with professional workmanship and attitude. Thanks Mike! --Ben & Laura, Wendell, NC 04/07/06
Good work. We are very pleased with the new storm doors. --Ben, Cary, NC 04/07/06
Everyone was professional, courteous & friendly. My wife & I are very pleased. Thanks! --Chris, Cary, NC 03/10/06
Great work, great company. --Bill, Cary, NC 03/10/06
Excellent Job, Thanks. --James & Catherine, Creedmoor, NC 02/13/06
Best company we have worked with during our remodeling! Thanks! --Lisa & Bryan, Cary, NC 02/10/06
Great job, we thank you. --Betsy & Bruce, Fuquay-Varina, NC 01/19/06
Great job, service, and price. Very pleased! Thanks! I'll refer you! --Jennifer, Cary, NC 01/10/06
Thanks guys! Good, joy, excellent! --Jackie, Garner, NC 01/06/06
Love the doors! --Betty, Cary, NC 01/02/06
Thanks for working me in so quickly! A positive experience, start to finish! --Anthony, Raleigh, NC 12/21/05
Professional & efficient. Thank you. --John & Mary, Knightdale, NC 12/01/05
Quality work, great personnel! --Maria & James, Garner, NC 11/16/05
Super job...Thanks! --Bill, Wake Forest, NC 11/16/06
Very satisfied with our windows. Everyone at Kelly conducted themselves in a professional manner. Installation crew excellent. --Hugh, Apex, NC 11/11/05
Very neat, hard working crew. I am impressed and pleased with the professionalism. One of my best contractor experiences. --Kay, Raleigh, NC 11/10/05
The company (and workers) truly strive to make the customer happy. I am very happy and will recommend them to my friends. Love my new doors! --Joyce, Raleigh, NC 10/12/05
Your installers did a very good job and very good clean up. Doors look great. --Thomas, Apex, NC 08/18/05
Installation...was professional. Excellent job. Salesman...was informative...Will definitely recommend your company. --Diana & Dave, Raleigh, NC 07/21/05
Great hardworking crew! The best ever! Thank you. --John, Raleigh, NC 07/20/05
Installers were very professional and polite. They did a great job! --Nancy, Apex, NC 07/18/05
From initial contact to completion certificate—superb! --Ross, Willow Springs, NC 07/08/05
Thanks for a wonderful set of doors...did a great job and are a great company to work with. I'd do business with you anytime. --John & Teresa, Apex, NC 06/20/05
Why did you choose Kelly Window & Door? Ans.: Interaction with my questions in office and at home during measuring. --Lynn, Apex, NC 06/17/05
Superb service from all members of the staff...very professional in every aspect...5 star rating. --Michael, Apex, NC 06/14/05
Being new to this area, it was a comfort and pleasure working with such nice people. Thank-you :-) --Linda & Richard, Wake Forest, NC 05/31/05
Decided on KWD because of experience. --Duke, Raleigh, NC 05/26/05
How would you rate your Sales Rep? Ans.: AAA+ Installation was done in a neat and professional manner AAA+ --Dennis & Suzanne, Raleigh, NC 05/23/05
Very pleased, thank you! --Joyce & Tom, Chapel Hill, NC 05/18/05
I am very pleased with the sliding door & windows. The quality of the work was excellent. Thank you very much. --Barbara, Cary, NC 05/12/05
Very satisfied...Bruce was very helpful, courteous and informative. --Ruth, Wake Forest, NC 02/23/05
Fully explained project...would recommend to others...Excellent work at a fair price...Will certainly buy from you again. --Ron, Raleigh, NC 02/01/05
Workmen were thorough and courteous. Window looks great! Thanks. --Brian, Raleigh, NC 01/10/05
Very happy with the whole process. Awning was in on time and quickly installed. Doug Kelly was very responsive to our questions with no high pressure sales tactics. Happy to refer. --Stan, Wake Forest, NC 2004
GREAT JOB! --William, Morrisville, NC 2004
Thanks for job well done. --Dunn, Cary, NC 2004
Your workmen are an asset to your company. We are very pleased with the installation. Thanks for a job well done. --Anne, Garner, NC 2004
We are very pleased. Sorry we waited so long for this (awning)! --Guy, Cary, NC 2004
AS ALWAYS, EXTREMELY PLEASED! --Ron, Cary, NC 2004
I am very pleased with my awning. --Louise, Raleigh, NC 2004
We are very pleased with the product (awning) and the courteous efficient installation. --Russ, Raleigh, NC 2004
Very pleased with company and product. I'm enjoying it (awning) very much. THX. --Debbie, Raleigh, NC 2004
Installers Bruce and Kevin were courteous, and respectful of my property and did an excellent installation. --James, New Hill, NC 2004
Installers were very professional and cordial. Really enjoying our new awning much more than we thought we would. It works well and looks great. Should have done it sooner. --C.L., Garner, NC 2004
GREAT JOB. THANK YOU SO MUCH. --Charles, Apex, NC 2004
Really enjoyed working with your company and love the new awning! --Bob, Cary, NC 2004
Product as advertised and installation was fast and efficient. Thanks. --Cary, NC 2004
Salesperson very friendly, your installer very nice and friendly. --Jerome, Raleigh, NC 2004
I want to thank you for helping us find and install storm doors for our front doors, French doors, and side panels. We talked with several companies but were more impressed with your products and knowledge. Your installer’s workmanship was excellent. The doors fit nicely and the appearance is great. Our solid double front doors can now be opened to let the sunshine brighten the hallway and still have insulation. The rear French doors and side panel fit nicely and look very neat. We are very pleased. --James, Apex, NC 2003
It’s finished and looks great. I am so pleased with the outcome, both in the family room and the sunroom. Thanks for all you help.
Stop by when you get a chance and bring your camera. Hope the home show was successful.
Talk to you soon. Again, many thanks to you, Melvin, and Cecil for another superior job. --Jerry, 2002
Thank you and your crew for a great job. --Mrs. W, Holly Springs, NC 2002
Mike, I want to thank you for all your help and support in getting my new Kelly Windows installed. You certainly did all you promised and more. I highly recommend Kelly Windows to anyone considering vinyl replacement windows. Thank you again for going above and beyond your guarantee. I am very pleased. --Chuck, 2001
My wife and I would like to take this opportunity to express our satisfaction with the products and services offered by Kelly Window & Door. We were impressed with the high quality replacement windows installed in our home as well as your vast knowledge of the industry. In addition, we were extremely impressed with the work ethic of the crew who installed our replacement windows and their attention to detail. In particular, we were impressed with the efficiency with which they worked and their mindfulness to keep a clean worksite in and out of our home. We have already told many of our friends and neighbors about our satisfaction with Kelly Window & Door and plan to use your company for future remodeling projects. Thank you. --Kristopher, Cary, NC 2001
Thank you so much for a professional installation – on time and just as you said it would be. The door is attractive and functional. We are amazed at just how much light it lets in, and we are sure it will help to economize on both heating and cooling costs. We are thrilled, and look forward to cooler weather when we can use it for circulation also. We have already received comments from our neighbors concerning the attractiveness of the door, and we will gladly give them your number when others decide to make this home improvement.
We appreciate the timeliness, the professionalism, and the ease of this installation from the homeowner’s standpoint. We look forward to doing business with you some day when we decide to replace our windows. --Mr. & Mrs. P, Raleigh, NC 2001
Just a note to let you know that we are very pleased with the Sugarcreek storm door that your crew installed February 8, 2001. Cecil and the other gentleman were very professional and efficient in their work. They were here early, went about their business, did an excellent job of cleaning up, and were gone in about 3 hours. We are very pleased with the quality of the door and we must tell you that it was a pleasure doing business with you and your company. We will gladly recommend your company to our neighbors. --B & C, Cary, NC 2001
Thanks for the professional manner in which you handled the installation of my patio covers. From start to finish I was treated with concern, respect, and honesty. Please tell Jim thanks for terrific craftsmanship and wish him well. --Ginny, 2000
We want to thank you for the wonderful job your company did on the recent remodeling of our home. We are thrilled with the way the new vinyl siding looks and are excited about the fact that it is so low maintenance. We are really enjoying our sunroom, even though we don’t have the new furniture in place yet. Catherine thinks it’s her playroom and doesn’t know she’ll have to start sharing it soon. We can already tell that the new storm windows and doors are cutting down on the outside noise that we hear. We’re looking forward to the improved energy efficiency they will provide this winter.
Working with your company was such a great experience. We really appreciate your professional and friendly approach as well as your great attention to detail, both in the planning and implementation of the work. Jimmy and Doug did an excellent job on the vinyl siding and sunroom conversion. We know the sunroom in particular was not an easy thing to do since the original screened porch was anything but square. But their time, care, and meticulous attention paid off in a very attractive addition to our home.
Thank you again for all your hard work. We will wholeheartedly recommend your company to any friends or acquaintances that are in the market for the products and services you offer. --J & T, Cary, NC 1999
Dear Mike,
Thank you for the very good job your technicians did in installing the siding, the storm windows, and in building the beautiful sunroom at the home of [J & T, see above review], our daughter and son-in-law.
Not only did the work enhance the value of their home, it has made it much more livable and energy efficient. Catherine, 22 months, is making great use of the sunroom. It is so bright and cheerful, she refers to it as “outside.” Now when she hears a hammer noise in the neighborhood, she asks for Jimmy and Doug!
We not only appreciate the workmanship, but also your dependability, professional guidance, and diligent attention to details.
Again, our sincere thanks. --G & D, Winston-Salem, NC 1999
I thank you again for making it as pleasant as possible for me to undertake such a big project immediately after moving here form hundreds of miles away. My best wishes to all of you in your new location, and especially to Melvin and Cecil, who do remarkable work even in remarkable heat. --Lynne, Chapel Hill, NC 1999
Dear Doug,
Enclosed is my check for the balance of the work on my windows. I am really impressed with the job your company did. The house looks 100% better. I might also add the my neighbors, who watch everything, were equally impressed with the two gentlemen who did the work. They thought they were very efficient. I especially appreciate how they cleaned up after themselves when they were through.
Feel free to use my name as a reference and I will certainly recommend [Kelly Window and Door] to all my friends, particularly the single females who own houses. --Linda, Raleigh, NC 1997
Dear Doug,
First, I wanted to thank you, Mike, and all of your team for the fine job you did recently on our house.
Even though we had a couple of minor hitches, we are extremely pleased at the pleasant manner they were worked out and especially with the final results. The professional way your people handled the actual work and the way you and Mike kept in communication with us all made the job a pleasant experience. It is gratifying to deal with people who not only provide a good product, but more importantly, do what they say they are going to do when they said they would do it. Thanks for setting that standard. --Duke, Raleigh, NC 1996
I was very pleased with the quality of your materials and workmanship. Both Danny and Dave were very professional and courteous. They did an excellent job installing the gutters and downspouts, and also were very careful not to damage plants and left the work area clean. --Richard, Raleigh, NC 1996
Dear Mike,
Most often if a customer is displeased with work they have done they yell loud and long. However, if they are pleased with the work and appreciate the caliber of the workmen, they say nothing.
When I told my son I planned to write this letter, he said, "Please do Mom. So seldom do we in the business get a pat on the back.” He also said, “I could tell from my connections with Mike that he is a quality person."
So, thank you, Mike, for a beautiful job done. Also, my thanks for the respect your employees showed me.
May God bless you. --Martha, Raleigh, NC 1996
